Managing Remote Clients Across Time Zones: Client Relations Tips

Fortunately, that flexibility can be easily accomplished through collaboration tools, such as Microsoft Teams, Google Drive, Slack, Dropbox, etc. That could be fostered through social meetings thanks to video chat and conference calls. Consider milestones successfully met, celebrations of team birthdays, and weekly virtual water-cooler conversations. To be productive and efficient when working across time zones, you should be respectful, organized, and adaptable.

Particularly if you don’t introduce new processes to manage a truly global team. It’s easy enough to understand time zones where you live, but if you’re working in a remote team spread across the world, it gets harder to remember what time it is for your team members. No one should feel compelled to be alert when working across time zones constantly. Employees who do not establish clear work boundaries risk burning out, which negatively impacts the entire team’s productivity, creativity, and collaboration. The willingness to take a pay cut for remote work is not a new sentiment, but it’s one that’s stood the test of time even as layoffs have swept many of the industries that might offer virtual opportunities.

The pros and cons of working across time zones: What to expect when you work in a distributed company

The time zones of people working in a company has a big impact on different aspects such as project collaboration and communication between the team members. By following the six tips we shared in this article, you will have the tools to navigate the complexities of time zones and maintain a healthy work-life balance. Don’t forget, therefore, to plan ahead, set clear expectations, leverage technology, be flexible, compromise, use asynchronous communication, and prioritize self-care. With these systems in place, teams can effectively communicate both asynchronously and synchronously, allowing for efficient collaboration and productivity across multiple time zones. Additionally, having a shared understanding of these processes can help build trust and transparency within the team, creating a stronger remote working culture.

And now that the public health emergency is over, that workplace divide — who gets the benefits of remote flexibility and who does not — has become entrenched. If a company does allow remote work, then availability expectations should be outlined in the policy. Work requirement,, or letting employees to set their own schedules, either should be put in a policy, said Castanon-Martinez. Fully remote jobs and work from home policies are on the rise, particularly in the tech industry. Typically embraced for its flexibility, remote work has been made possible by mobile devices and cloud-based applications, 451 Research senior analyst Raul Castanon-Martinez said. Now that people are able to conduct the same work at home, motivation for coming into the office has plummeted.

Collaboration and communication difficulties

When working with a distributed team, it’s important to understand the differences between sync and async communication, and the extreme importance of asynchronous communication. Working with a distributed team can be challenging at first because it’s difficult to build the kind of rapport that comes naturally when working in an office setting. It takes extra working remotely in a different time zone effort for remote teams to stay on task without face-to-face communication. The lack of physical presence makes it easier for remote workers to lose connection with their team. This can be especially challenging when working with a distributed team in different time zones. Confused about how best to handle time zone differences while working remotely?

Along with trust, the compass for guiding remote work culture will be the mutual goals of the teams and company. Company goals should be referenced in a shared mission statement, an accessible company or team handbook, and a yearly roadmap. These agreed-upon goals remind team members they are contributing with others for an outcome and group purpose that benefits everyone together, even when separated. Developing a shared vision allows for a stronger foundation and creates a more positive work atmosphere, both of which are essential for success. Find a comprehensive job description template and best practices in this post.

Improve your asynchronous communication

Weiss says he looks forward to spending a few months in the Pacific Northwest. And Shan says she plans to spend some time with family, who have been keeping her updated on the U.S.’s struggles with both the pandemic and the fires. However, we can’t deny the fact that it also comes with its own set of challenges too. It gives you this unique chance to work with people worldwide while gaining exposure to new cultures and perspectives.

You’ll also want each team member working from a private space with minimal distractions (a quiet office or home office). If colleagues are close by, try asking them to work together at one desk so they can easily collaborate on projects as necessary. What better way to travel and work than with the people who understand your lifestyle than to work with us at Support Adventure?! As a remote MSP staffing company, we hire talented people from around the world and allow them to work from anywhere.

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